What it Takes to Deliver Data-Driven Customer Service

What it Takes to Deliver Data-Driven Customer Service

“I’m sorry, Dave, I’m afraid I can’t do that.” – HAL 9000 Customer service is the support offered to customers both before and after they buy and use your products or services. It’s all about the experience customers have and maintaining your brand’s promise to them, not just answering good questions with good answers.

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