Retention, Not Acquisition, Will Be Hard This Holiday Season

Retention, Not Acquisition, Will Be Hard This Holiday Season

COVID-19 has hit retail hard. Unemployment is at all-time highs, and global GDP is expected to contract by 5.2% according to the World Bank. As countries around the world have started to reopen, questions linger around the safety of in-person experiences, especially with no clear timelines for a vaccine.

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