Is ROI a ‘Dead Metric’ for Learning & Development?

Is ROI a ‘Dead Metric’ for Learning & Development?

Who doesn’t like good ROI numbers, and the numbers from this recently released research are enough to make any learning & development (L&D) leader salivate: Accenture: 353% return on its learning investment. Cigna: 129% ROI from its educational reimbursement program between 2012 and 2014.

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