Customer Experience Books

It is key to keep up to date on CX, this is why we share with you some of the greatest books currently trending on Amazon.

Cases in Public Relations Management: The Rise of Social Media and Activism
4.7 out of 5 stars (52)
$69.95 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Building a StoryBrand: Clarify Your Message So Customers Will Listen
4.7 out of 5 stars (5597)
$16.99 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Business of Belonging: How to Make Community your Competitive Advantage
4.7 out of 5 stars (103)
$18.30 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Raving Fans: A Revolutionary Approach To Customer Service
4.6 out of 5 stars (1284)
$20.04 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone
4.7 out of 5 stars (412)
(as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
4.6 out of 5 stars (2418)
$18.00 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
4.8 out of 5 stars (603)
$17.49 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
4.7 out of 5 stars (1426)
(as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling
4.7 out of 5 stars (367)
$16.63 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A)
4.7 out of 5 stars (1382)
$15.89 (as of January 28, 2022 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)