Customer Experience Books

It is key to keep up to date on CX, this is why we share with you some of the greatest books currently trending on Amazon.

Delivering Happiness: A Path to Profits, Passion, and Purpose

 (2476)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group)

 (1670)

$20.46 (as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

 (1346)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Expert Secrets: The Underground Playbook for Converting Your Online Visitors into Lifelong Customers

 (586)

$13.49 (as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days

 (395)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

 (456)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

You Can't Teach a Kid to Ride a Bike at a Seminar: Sandler Training's 7-Step System for Successful Selling (2nd Edition)

 (281)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty

 (620)

(as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)

 (1096)

$18.77 (as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Delivering Happiness

 (2476)

$1.99 (as of April 17, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)