Customer Experience Books It is key to keep up to date on CX, this is why we share with you some of the greatest books currently trending on Amazon. Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty 4.7 out of 5 stars(844) (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) 7L: The Seven Levels of Communication: Go From Relationships to Referrals 4.7 out of 5 stars(1789) $14.95 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) How to Read People Like a Book: A Guide to Speed-Reading People, Understand Body Language and Emotions, Decode Intentions, and Connect Effortlessly (Communication Skills Training) 4.3 out of 5 stars(973) $12.97 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail 4.5 out of 5 stars(1919) (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers 4.7 out of 5 stars(1762) $16.29 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) 4.5 out of 5 stars(1919) $15.49 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact 4.3 out of 5 stars(146) $13.99 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value 4.8 out of 5 stars(902) $18.25 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) You Can't Teach a Kid to Ride a Bike at a Seminar: Sandler Training's 7-Step System for Successful Selling (2nd Edition) 4.7 out of 5 stars(409) (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.) Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group) 4.6 out of 5 stars(3154) $26.72 (as of June 29, 2022 18:58 GMT +02:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)