Customer Experience Books

It is key to keep up to date on CX, this is why we share with you some of the greatest books currently trending on Amazon.

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
4.5 out of 5 stars (227)
$1.25 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
4.7 out of 5 stars (455)
(as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers
4.8 out of 5 stars (552)
$8.65 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
4.6 out of 5 stars (260)
(as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Building a StoryBrand: Clarify Your Message So Customers Will Listen
4.7 out of 5 stars (2465)
$16.48 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Trusted Advisor
4.5 out of 5 stars (447)
$11.19 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development
4.8 out of 5 stars (982)
$7.49 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
4.8 out of 5 stars (278)
(as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
4.8 out of 5 stars (127)
$24.05 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)
4.7 out of 5 stars (741)
$14.99 (as of October 24, 2020 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)