Gary Schoch and Andrew Manby: Start With the Problem You’re Solving, Then Talk Tech
HCL Digital Experience’s Gary Schoch and Andrew Manby discuss how everything old is new again,
CX News
The Role of Organizational Leaders in Building Employee Engagement
Employee engagement is often a major concern for enterprise leaders, but leadership is often responsible
Intelligent Video Lands In the Digital Workplace
While organizations have been using video for communication for a while now, working from home
IBM Taps AI for New Workflow Automation and Data Migration Tools
IBM revealed an array of AI-driven products at Think 2021, its annual hybrid cloud and
How Well Do You Understand Your Content Processing Pipeline?
A search index is created using a content processing pipeline, but a number of issues
Why Facebook Is Discontinuing Facebook Analytics
Facebook will retire its analytics tool June 30. Here’s why marketers should view that as
How COVID-19 Changed Marketing
How has the pandemic changed marketing? What has shifted and what has stayed the same?
Expert.ai Adds New Features to Its Natural Language API
The natural language (NL) API developed by Expert.ai shared new features for its analysis capabilities.
How Boosting Employee Soft Skills Enhances the Customer Experience
There’s value in improving behaviors to increase customer satisfaction. Continue reading…
What’s Behind Sitecore’s Avalanche of Acquisitions in 2021?
Sitecore acquired Moosend, a marketing automation tool, its latest in a series of acquisitions that