What Is Wrong With a Typical Risk Register?
How can the risk register be improved? Continue reading…
CX News
Balance the Need for Speed and Security With Low-Code Solution Guardrails
As low-code solutions become easier to adopt, is it realistic for IT teams to protect
Terminus Raises $90M, Jellyfish Acquires Five Companies & More CX News
This week, leading our customer experience and digital marketing news byte, Terminus raises $90M for
Digital Transformation Challenges IT, Remote Work Labeled ‘An Aberration’ & More News
IT struggles with digital transformation, the CEO of Goldman Sachs labels remote work ‘an aberration’
Employee Appreciation Day Is March 5: How Will You Celebrate?
While we should celebrate our employees every day, here are five simple, high-impact ways you
Microsoft Dominates the Analytics, Business Intelligence Market but There Are Alternatives
While Gartner reports Microsoft Power BI’s domination of the market there are other effective alternatives
Getting Started With Designing Effective Conversational AI
Designed well, conversational AI delivers seamless customer experiences. Designed poorly, conversational AI can result in
How Content-Driven Experiences Can Help Brands Succeed in D2C
Direct-to-consumer isn’t just for D2C-native brands anymore. Continue reading…
Digital Workplace Complexity Is Slowing Down Your Workforce
Workplace complexity is one of the biggest challenges for modern workers. How can we fix
How To Use Cohort Analysis in Google Analytics’ GA4
Cohort analysis has been around for a while, but in GA4 it gets integrated into