5 Takeaways from the DX Summit 2021 Summer Edition
Simpler Media Group and CMSWire held its third Digital Experience Summit of 2021, as part
CX News
Shouldn’t You Know If a Lifetime Customer Stayed Here Before?
The hotel has data about every time I’ve stayed at its properties for the last
Government Updates Focus for Customer Experience Improvements
After acknowledging the issue more than three years ago, the government is still struggling with
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
This week in digital workplace news, SharePoint on-premises server goes into preview, Facebook outlines its
Qualtrics Acquires Clarabridge for $1.125 Billion in CXM Software Deal
Qualtrics has acquired Clarabridge in a big move for the customer experience software space. Continue
Wilson Raj: Why Holistic CX Measurement Is Your Key to Demonstrating Value
SAS's Wilson Raj discusses challenges marketers face when measuring customer experience efforts, and how to
Contentful Raises $175 Million, Algolia Nets $150 Million and More CX News
This week in CX and marketing news, Contentful has raised $175 million, Algolia pocketed $150
New to Customer Experience? 3 Keys to Getting Started
CX programs are, by their nature, designed to be end-to-end and across all channels. This
A Match Made in Heaven? How PR and SEO Are Mutually Beneficial Marketing Activities
PR can help with so many areas of your digital marketing strategy, not the least
Why Zoom Apps Won’t Eliminate Zoom Fatigue
Zoom recently released Zoom Apps to make virtual work a lot easier. However, it is