Customer Experience Books

By sultanology 12 months ago
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
4.4 out of 5 stars (332)
$2.11 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Sales Secrets: The World's Top Salespeople Share Their Secrets to Success
4.7 out of 5 stars (177)
$17.19 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
4.7 out of 5 stars (616)
$1.98 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone
4.7 out of 5 stars (338)
(as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
4.6 out of 5 stars (341)
$17.41 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Raving Fans : Revolutionary Approach to Customer Service (One Minute Manager)
4.6 out of 5 stars (1066)
$14.06 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Know What You're For: A Growth Strategy for Work, an Even Better Strategy for Life
4.8 out of 5 stars (276)
(as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)
4.7 out of 5 stars (1088)
$22.12 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
4.7 out of 5 stars (392)
$5.82 (as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
4.7 out of 5 stars (616)
(as of April 11, 2021 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)