5 Customer Success Lessons Electric Utilities Should Adopt from High-Tech

5 Customer Success Lessons Electric Utilities Should Adopt from High-Tech

Electric utilities have had a weak relationship with customers — whom they called customers “ratepayers” until recently — for years now. But like all other industries, they must now reinvent their relationship with customers due to several key factors placing enormous pressure upon them: Digital customers have new expectations:  Traditional

Continue reading…

Leave a Reply

Your email address will not be published. Required fields are marked *