4 Tips for Getting Executive Buy-in on Your Customer Experience Strategy

4 Tips for Getting Executive Buy-in on Your Customer Experience Strategy

According to a Pega Systems study, 35% of businesses have a C-level sponsor for CX and in 36% of companies, it’s led at the director level or below. Yet C-level sponsorship can be an essential factor in being able to obtain the resources necessary for a successful CX program.

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